If you’ve ever tried to explain a meme to your grandparent – or if you’re the puzzled grandparent – you know how big the cultural divide among generations can be. And while all-caps ‘yelling’, misunderstood emojis and other crossed wires are harmless in a family group text, business communication is maymore fraught. Send your boss the goat emoji, and instead of realising it’s a compliment (she’s the greatest of all time!) she might think you’re calling her, well, a goat.

sourse of information:

https://www.bbc.com/worklife/article/20201204-how-young-workers-are-changing-the-rules-of-business-speak