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30.11.2017, 21:17 | |
“Golden Rules” for writing letters and memos (from L. Jones and R. Alexander)
1. Give your letter a heading if it will help the reader to see at glance what you’re writing about. 2. Decide what you are going to say before you start to write or dictate: if you don’t do this the sentences are likely to go on and on until you can think of a good way to finish. In other words, always try to plan ahead. 3. Use short sentences. 4. Put each separate idea in a separate paragraph. Numbering each paragraph may help the reader to understand better. 5. Use short words that everyone can understand. 6. Think about your reader. Your reader… … must be able to see exactly what you mean: Your letters should be C L E A R … must be given all the necessary information: Your letters should be C O M P L E T E … is likely to be a busy person with no time to waste: Your letters should be C O N C I S E … must be addressed in a sincere, polite tone: Your letters should be C O U R T E O U S … may get a bad impression if there are mistakes in grammar, punctuation and spelling: Your letters should be C O R R E C T
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